Organizational Summary and Environmental Analysis
QUESTION
Describe the organization or part of the organization that you will be using for the final project. Identify the process within the organization you plan to focus on and the product(s) or service(s) it creates.
PHASE 2: Organizational Summary and Environmental Analysis (20 pts)
Describe the selected organization. What are its primary product(s) or service(s)? What is the ownership structure? What are the competitive advantages of the organization? Describe the primary industry of the organization. Who are its chief competitors? What is the impact of the competitive landscape on the selected organization’s operations? Discuss the product’s location in the product life cycle.
PHASE 3: Describing The Process (20 pts)
Select a product or service from the identified organization. Identify the process strategy used to create the select product or service. What are the inputs to this process? What transformational activities do they perform to add value? What are the outputs? Describe the process using a flowchart, a process activity chart, service system mapping, or value-stream mapping.
PHASE 4: Competitive Advantage (20 pts)
Identify the organization’s primary competitive advantage and whether you believe they have a sustainable competitive advantage or if it’s only temporary. Ensure that you identify why and support it with facts that you have identified about the organization and/or its primary industry.
PHASE 5: Quality Control (20 pts)
What is the organization’s approach to quality for the product or service? Or their overall approach for all products or services. How is quality ensured and maintained? Are any of the quality tools identified in this course used by the organization? Is there an inspection process in place by the organization?
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